Here you can find everything we have in stock for your corporate е-learning site. If the case is that you need to provide fast results for you human development needs, you can browse through all we have already developed and get an easy solution for a small percentage of a new development project.

Feel free to explore the e-courses’ contents and even ask for a demo here.

We will be happy to assist you with everything you need to deploy the applications in the LMS you are using for your corporate learning. All the e-courses are SCORM compliant, but please make a request to provide them in any other e-learning standard, if need. We will make our best to serve all your needs.

The price includes 1 company site license (upload in one LMS), 6 months support and online help with the application upload in you corporate LMS. Any additional development and localizations are a subject to a separate quote.

Time management and personal effectiveness

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Price per company/site
Up to 1000 employees: 1500 Euro / 1750 USD
Above 1000 employees: 2500 Euro / 3000 USD

Get out of the spiral of low efficiency, stress and that sense of constant commitment
The most valuable resource we have is time. We cannot stop it, accelerate it or put it in a jar to use it later. We cannot buy more time, but we can use it in a way to have enough of it. To be able to do it we need the skills to efficiently deal with the tasks and to have the right attitude to avoid anything that is wasting our time. Effective time management will give us the strength and confidence needed to achieve our goals, which is in fact what makes us successful and happy.

But how can we manage this unique resource? How much does the time cost and how we can invest it? Do we lose it or use the time to reach our goals? Do we achieve any results or are we just busy? How do we feel at the end of the day: tired or satisfied? How do we block the holes through which time runs out in vain? Do we make mistakes in using our time and how can we get enough time?

In this e-course you will have the answers to these questions. You will learn the basic principles and techniques for achieving personal effectiveness. You will understand how to be a proficient and responsible manager of your own time. Applying this knowledge will help you increase your performace, achieve your goals, eliminate stress and achieve inner confidence and enjoyment of your work.

Training objectives
This e-course will give you the skills to:

∙ prioritize and focus on important tasks;
∙ taking full advantage of your time;
∙ draw up effective work plans;
∙ deal with time thieves;
∙ estimate how to use your time;
∙ build self-discipline.

Who is this training for
The e-course builds the skills needed for personal and professional development and is suitable for anyone who wants to improve the management of their time. It is useful for both managers and employees of any organization.

Time and training delivery
To complete the e-course a learner will need around 10 hours in total. The learners can stop and continue the training as they wish. The recommended learning schedule is 1-2 hours per day. It is important for the task and the exercises to be strictly and responsibly completed.

Syllabus
The e-course includes the following 5 topics:

∙ Introduction;
∙ Common mistakes;
∙ Time management concept;
∙ Time thieves;
∙ Good Practices.

Every module includes several subtopics. The interactive application fully covers the problem of Time management and personal effectiveness. The information is delivered in animations and other visual aids. Different exercises and tasks complete the training in order for the trainee to build solid skills. In addition the learners have the opportunity to download the specific learning information in pdf.

Customer service
Pull yourself out of the spiral of frustration when speaking to customers, reduce the tension and learn how to build relationships with them

In the foundation of corporate culture (in terms of customer service) lies the understanding of the customer experience, delivery of a better than expected service, and becoming a "lawyer" of the client. A behavior involving sincere interest, willingness to help and respect, can transform the hostile or hesitant customers in supportive and enthusiastic partners.

It seems simple, but successful organizations realize that customer satisfaction originates from a series of interrelated causes and actions, and customer loyalty in turn leads to increased revenue and growth of the company in general. This whole process is what can turn the random client in a key customer of an organization.

This training will teach you to take 100% responsibility of your actions and behavior. Your behavior is getting evaluated in every contact with the customer. The main challenge is to keep your attitude friendly and to create a beneficial atmosphere for your clients while improving your level of productivity and service quality.

Training objectives
This e-course will give you the skills to:

∙ make a great first impression;
∙ know your client;
∙ communicate effectively;
∙ make personal commitments;
∙ never lose a client;
∙ serve people happily;
∙ sell more and expand your customer base.

Who is this training for
The e-course teaches the skills needed for the personal and professional development in the area of customer service and is recommended for everyone that works with clients. It is designed for three main types of businesses: Banks, Insurance companies and Telecoms.

Time and training delivery
To complete the e-course a learner will need around 10 hours in total. The user can stop and continue the training as he wishes. The recommended learning schedule is 1-2 hours per day. It is important for the task and the exercises to be strictly and responsibly completed.

Syllabus

1. Introduction
2. Interaction cycle
3. Principles
4. Communication
4.1. Communicating in a bank
4.2. Communicating in a mobile operator office
4.3. Communicating in an insurance company
5. Case study

Every module includes several subtopics, the information is delivered in animations and other visual aids. Different exercises and tasks complete the training in order for the trainee to build solid skills for customer servicing. The interactive application covers the crucial problems in customer service and communication, while additionally the user can download the specific learning information in pdf.

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Price per company/site
Up to 1000 employees: 1500 Euro / 1750 USD
Above 1000 employees: 2500 Euro / 3000 USD